Refund Policy
Thank you for shopping with 3D PUZ! We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return and refund policy.
Returns & Refunds:
-
You may return any item within 30 days of receiving your order.
-
The item must be unused, in its original packaging, and in the same condition as you received it.
-
To initiate a return or request a refund, please contact us at support@3dpuz.com with your order details.
Refund Process:
-
Once we receive and inspect your returned item, we will process your refund. The refund will be credited to your original payment method.
-
Shipping costs are non-refundable, and customers are responsible for return shipping fees.
Exceptions:
-
Customized or personalized items are not eligible for return or refund.
If you have any questions or need assistance, feel free to reach out to us at support@3dpuz.com.
Thank you for choosing 3D PUZ!
Let me know if you’d like any changes!